> For the complete documentation index, see [llms.txt](https://docs.aiflo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiflo.app/employee-helpdesk/out-duty-request.md).

# Out Duty Request

An out of duty request for attendance is a formal application by an employee to be excused from work due to personal reasons or emergencies, seeking approval for the absence.

To Raise Out Duty Request

To log in to the desktop, enter your username and password

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F5wu7I9KeuZGSo8hDhVLR%2Fimage.png?alt=media&amp;token=147e8713-3e49-4195-b2ee-548f48e39d59" alt="" width="373"><figcaption></figcaption></figure>

Go to **E-Helpdesk** App.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F38qsMf8rAPRwTVGFeNiS%2Fimage.png?alt=media&amp;token=380cd933-3096-45a7-b8f3-4ff2c3287b59" alt=""><figcaption></figcaption></figure>

Click on **Services**.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F2hSE7A7NH7zbQYBeUGmZ%2Fimage.png?alt=media&amp;token=e444c7fc-8969-42a8-9223-530acf0c148d" alt=""><figcaption></figcaption></figure>

Click on **Out Duty Request**.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F0nDuONOasF6DWm6a9aRb%2Fimage.png?alt=media&amp;token=bc260a5a-bf88-4cb5-95a4-a75220711a62" alt=""><figcaption></figcaption></figure>

Fill out all details and **save** it.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F3uJl4mwVNhWKCud7ipOk%2Fimage.png?alt=media&amp;token=026ee819-3622-4d5b-8105-53aa23dd75e2" alt=""><figcaption></figcaption></figure>

Raised Request shows in **My Tickets**.

Go to **My Ticket** menu.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2Fz1QQjO0LSA5e5QZjap4L%2Fimage.png?alt=media&amp;token=93a00f36-b22c-4565-bc29-1706663041ab" alt=""><figcaption></figcaption></figure>

All raised request shows in **My Tickets**.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2Fw9n7kt8iCnZHiMnTQOkU%2Fimage.png?alt=media&amp;token=d1ef4f14-e2e2-4089-b003-bdf1f4cae923" alt=""><figcaption></figcaption></figure>

Last updated 16 December 2025