> For the complete documentation index, see [llms.txt](https://docs.aiflo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiflo.app/employee-helpdesk/regularization-request.md).

# Regularization Request

A formal request by an employee to correct errors or discrepancies in their recorded attendance, such as missed clock-ins or clock-outs, to ensure accuracy in their work hours.

To Raise Regularization Request

To log in to the desktop, enter your username and password

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F9aolv9T2XBs48JqRmUZL%2Fimage.png?alt=media&amp;token=84be1a21-ae7f-448c-ab73-7f68f10d5e4b" alt="" width="373"><figcaption></figcaption></figure>

Go to **E-Helpdesk** App.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FvIV3osh6IQMezkSnOrq2%2Fimage.png?alt=media&amp;token=4f4f9dfa-c88a-4670-bdd2-a4d9a747ca92" alt=""><figcaption></figcaption></figure>

Click on **Services.**

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F9wNs9sjueM4D5FqyjrkF%2Fimage.png?alt=media&amp;token=c418c38b-f091-42d1-97b7-c5158371976f" alt=""><figcaption></figcaption></figure>

Click on **Regularization Request**.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2Fp0bc3qF1RAyXti60wLId%2Fimage.png?alt=media&amp;token=c4677e82-6eb2-463a-9f00-57040bcfcd7f" alt=""><figcaption></figcaption></figure>

Fill out all details and **save** it.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F0h6fLiS3Z3cbREwR0BzR%2Fimage.avif?alt=media&amp;token=c841fe1d-e585-4310-8f3f-a162828cbd97" alt=""><figcaption></figcaption></figure>

Raised Request shows in **My Tickets**.

Go to **My Ticket** menu.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FA0TFVqAKVCxEukI1uP9x%2Fimage.png?alt=media&amp;token=03d0733a-4731-4eb7-aa5a-b73e37db2624" alt=""><figcaption></figcaption></figure>

All raised request shows in **My Tickets.**

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FAQuxDrtnC7OtBg4lTATG%2Fimage.png?alt=media&amp;token=febf1f1c-38db-4ed7-8b71-fc9a7260864a" alt=""><figcaption></figcaption></figure>

Last updated 16 December 2025