# Update Ticket
You can update ticket form and workflow from services by clicking on setting
Go to **Services**
Click on **Setting** which is on ticket
After click on **Setting,** you can update ticket form
Click on **Edit Form** button to update form
Make necessary changes and click **Save**
To update Workflow, go to **Workflow Setting**
Make necessary changes and click on **Update** button
You can delete Workflow by clicking on **Delete** button
If you want to give permission to Initiator or any approver for fields (Hide, Editable or Read only) then click on Permission button
Configure fields and click on **OK** button
Last Updated 16 December 2025
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