> For the complete documentation index, see [llms.txt](https://docs.aiflo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiflo.app/employee-helpdesk/user-mapping/user-permission.md).
# User Permission
### Create Role
Permissions are often assigned based on user roles. Different roles may have different levels of access within the app. For example, an administrator might have full control permissions, while a standard user might have limited access
Go to **Permission** and click on **Role**
Click on **+Role** button
Enter **Role Name** and **Permission** and click on **Save** button
A New **Role** is added at the top
### Create Team
You can create team from team
Go to **Permission** and jump to **Team**
Click on **+Team** button to create team
Enter **Team Name** and **Users** which you want to add in the team (Here shows only those users which are mapped in user mapping)
A New **Team** is added at the top
### Give Permission to user or Team
You can give access of employee helpdesk app to individual or team
Go to **Permission** and jump to **Permission**
Click on **+Permission** button
Select Individual user or team and assign role which you want and click on **Save** button
### Edit User Permission
You can choose to edit the user permission that you have created.
To edit user permission
Click on the Action (3 vertical dots)  for the record which you would like to edit and click the **Edit** button
Make the necessary changes and click **Save**
### Delete User Permission
User permission once added can be deleted if no longer necessary
To delete user permission
Click on the Action (3 vertical dots)  for the record which you would like to delete and click the **Delete** button
Give your confirmation in the popup and the record will be deleted
View User Permission
You can choose to view the user permission that you have created.
To view user permission
Click on the Action (3 vertical dots)  for the record which you would like to view and click the **View** button.
You can see all details of **User Permission**
### Permission Matrix
Last Updated 16 December 2025