> For the complete documentation index, see [llms.txt](https://docs.aiflo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiflo.app/crm/customer.md).

# Customer

### Create and Manage Customer <a href="#create-and-manage-customer" id="create-and-manage-customer"></a>

In AiFLo CRM, you can add customers in three ways

1. Convert the opportunity into a customer
2. Add customer individually
3. Import customers

### Convert the opportunity into a customer <a href="#convert-the-opportunity-into-a-customer" id="convert-the-opportunity-into-a-customer"></a>

To convert opportunity

Go to **Sales** and click on **Opportunity**

<figure><img src="/files/RVQVDSqByoFtQ31oHqRz" alt=""><figcaption></figcaption></figure>

Hover the mouse on the opportunity and click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252Fp9xFS2KsK8wBcA67goQZ%252F1.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=3a2b36b3\&sv=2) for the record that you would like to convert and click the **convert** button.

<figure><img src="/files/0WqlrG9llJi9QmCinkRh" alt=""><figcaption></figcaption></figure>

You need to select that convert opportunity as New Customer or Existing Customer, move **this opportunity to stage,** and click on the **convert** button

<figure><img src="/files/scknszdmURpEIPFyEugI" alt=""><figcaption></figcaption></figure>

The newly added **Customer** will be in the first position on the list

<figure><img src="/files/db6ZZxSeIw8d6lsoz1ux" alt=""><figcaption></figcaption></figure>

### Add customer individually <a href="#add-customer-individually" id="add-customer-individually"></a>

On the customer page, click on the **+New** button to add a **New Customer**

<figure><img src="/files/sdjDdMSCBXjrhBAszaz0" alt=""><figcaption></figcaption></figure>

Add all the details and click on **Save**

<figure><img src="/files/nr58xrtriISFHgi8ozCq" alt=""><figcaption></figcaption></figure>

The newly added **Customer** will be in the first position on the list

<figure><img src="/files/lk5KKsJMHoo828P7FCXY" alt=""><figcaption></figcaption></figure>

### Import customers <a href="#import-customers" id="import-customers"></a>

When you have a huge list of contacts in a spreadsheet and you would like to add them as **Customers** in your system, you can import the file and they will be added as Customers.

<figure><img src="/files/dsdBLsGkRhbmEHOOnCQO" alt=""><figcaption></figcaption></figure>

On the **Customer** page, click on the **Import** button

You can **Download Template** in xlsx format

<figure><img src="/files/gWQGFWsFGwKIHJVLQOSo" alt=""><figcaption></figcaption></figure>

Make Sure you fill up all **Required Fields** data while importing data

<figure><img src="/files/90b2Niromk3LT7HXv2cc" alt=""><figcaption></figcaption></figure>

Click on **Upload bulk data** to upload your Opportunity list

<figure><img src="/files/XpZzndTAGqBhiwEqc2uL" alt=""><figcaption></figcaption></figure>

After uploading Customers in xlsx file format, you can see imported customers in the customer list

<figure><img src="/files/jYFp0RzwhoiLdRp6Q89O" alt=""><figcaption></figcaption></figure>

Last updated 11 December 2025
