# Customer

### Create and Manage Customer <a href="#create-and-manage-customer" id="create-and-manage-customer"></a>

In AiFLo CRM, you can add customers in three ways

1. Convert the opportunity into a customer
2. Add customer individually
3. Import customers

### Convert the opportunity into a customer <a href="#convert-the-opportunity-into-a-customer" id="convert-the-opportunity-into-a-customer"></a>

To convert opportunity

Go to **Sales** and click on **Opportunity**

<figure><img src="/files/RVQVDSqByoFtQ31oHqRz" alt=""><figcaption></figcaption></figure>

Hover the mouse on the opportunity and click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252Fp9xFS2KsK8wBcA67goQZ%252F1.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=3a2b36b3\&sv=2) for the record that you would like to convert and click the **convert** button.

<figure><img src="/files/0WqlrG9llJi9QmCinkRh" alt=""><figcaption></figcaption></figure>

You need to select that convert opportunity as New Customer or Existing Customer, move **this opportunity to stage,** and click on the **convert** button

<figure><img src="/files/scknszdmURpEIPFyEugI" alt=""><figcaption></figcaption></figure>

The newly added **Customer** will be in the first position on the list

<figure><img src="/files/db6ZZxSeIw8d6lsoz1ux" alt=""><figcaption></figcaption></figure>

### Add customer individually <a href="#add-customer-individually" id="add-customer-individually"></a>

On the customer page, click on the **+New** button to add a **New Customer**

<figure><img src="/files/sdjDdMSCBXjrhBAszaz0" alt=""><figcaption></figcaption></figure>

Add all the details and click on **Save**

<figure><img src="/files/nr58xrtriISFHgi8ozCq" alt=""><figcaption></figcaption></figure>

The newly added **Customer** will be in the first position on the list

<figure><img src="/files/lk5KKsJMHoo828P7FCXY" alt=""><figcaption></figcaption></figure>

### Import customers <a href="#import-customers" id="import-customers"></a>

When you have a huge list of contacts in a spreadsheet and you would like to add them as **Customers** in your system, you can import the file and they will be added as Customers.

<figure><img src="/files/dsdBLsGkRhbmEHOOnCQO" alt=""><figcaption></figcaption></figure>

On the **Customer** page, click on the **Import** button

You can **Download Template** in xlsx format

<figure><img src="/files/gWQGFWsFGwKIHJVLQOSo" alt=""><figcaption></figcaption></figure>

Make Sure you fill up all **Required Fields** data while importing data

<figure><img src="/files/90b2Niromk3LT7HXv2cc" alt=""><figcaption></figcaption></figure>

Click on **Upload bulk data** to upload your Opportunity list

<figure><img src="/files/XpZzndTAGqBhiwEqc2uL" alt=""><figcaption></figcaption></figure>

After uploading Customers in xlsx file format, you can see imported customers in the customer list

<figure><img src="/files/jYFp0RzwhoiLdRp6Q89O" alt=""><figcaption></figcaption></figure>

Last updated 11 December 2025


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.aiflo.app/crm/customer.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
