> For the complete documentation index, see [llms.txt](https://docs.aiflo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiflo.app/crm/whatsapp-campaign.md).
# WhatsApp Campaign
User can create a WhatsApp campaign in CRM
To create a WhatsApp campaign
Go to CRM
In CRM click on the Marketing and go to Campaign
On the campaign page click on the +Campaign to create a new campaign
Add the campaign name and select the template from the list as per the requirement
View the added template
Go to send
On this page select the entity and the CRM list for which a WhatsApp campaign will be execute.
In estimate recipient user can check the total no. of recipient
Click on the Save, a pop up will show, click on the Ok and a WhatsApp campaign will be saved in the list of campaign with the status draft
User can execute the campaign after saving the campaign, click on the send to execute the campaign
To execute the draft of a campaign click on edit option
Click on the send to execute the campaign
A confirmation pop up will show, click on the ok and the campaign will be executed
Once the campaign executed user cannot edit the campaign but delete it
Last updated 16 December 2025