> For the complete documentation index, see [llms.txt](https://docs.aiflo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiflo.app/crm/lead.md).

# Lead

“Leads” is a term commonly used in various contexts to refer to potential customers or opportunities that a business or individual can pursue for sales, marketing, or other purposes.

### Create Lead <a href="#create-lead" id="create-lead"></a>

Go to **Sales** and click on **Leads**

Click on the **+Lead button** and select **+New Customer.**

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F5YLRa1dP3hPlWrcm04XC%2Fimage.png?alt=media&amp;token=27b9dbd4-6c6e-48dc-8082-d4fdd3a59463" alt=""><figcaption></figcaption></figure>

Enter the details in the **Create Lead** page and click on the **Save** button

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F37CEtkxx6bHF5UwQZPIL%2Fimage.png?alt=media&amp;token=63127cc1-c2ca-40f1-aa43-9c77ac8c8206" alt=""><figcaption></figcaption></figure>

A new **Lead** is added at the top

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FoOGyN7iwR8pCOucgsd1j%2Fimage.png?alt=media&amp;token=66cd5664-5b34-4b32-ac68-ab7c297f36db" alt=""><figcaption></figcaption></figure>

### Import Leads <a href="#import-leads" id="import-leads"></a>

When you have a huge list of Leads in a spreadsheet and you would like to add them as Leads in your system, you can import the file and they will be added as Leads. Go to the **More** option and click on the **Import** **New Customer** button

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FXkNGBLndUuOuM6rUUWsZ%2Fimage.png?alt=media&amp;token=b89b2d58-87c4-4cb4-81d3-7ab2e712e416" alt=""><figcaption></figcaption></figure>

You can **Download Template** in xlsx format

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F3L8UHhnS0BXCq1fm8MIj%2Fimage.avif?alt=media&amp;token=7eda5d88-96de-4aa0-ad67-1d236b4a9eba" alt=""><figcaption></figcaption></figure>

Make Sure you fill up all **Required fields** while importing data.

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FqA6XReYf0eNXEU8A2bKb%2Fimage.avif?alt=media&amp;token=79ab097a-0b7c-4f0f-8540-776142c4ec6a" alt=""><figcaption></figcaption></figure>

1. Click on **Upload bulk data** to upload your Leads list

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FP055VmP7rSiWlkgePJ9e%2Fimage.avif?alt=media&amp;token=5c5a52d9-2605-43b8-a40b-6a4ef34399ff" alt=""><figcaption></figcaption></figure>

After uploading leads in xlsx file format. You can see imported leads in the lead list

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FvonHe5uobubqeudnhFlS%2Fimage.png?alt=media&amp;token=57863e51-5640-43bb-a538-c5c8e2946192" alt=""><figcaption></figcaption></figure>

### Edit Lead <a href="#edit-lead" id="edit-lead"></a>

You can choose to edit the lead that you have created.

To edit Lead,

Click on the Action (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FXLpGkAOQwIbXPUjredQ0%252F10.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=a645bb73\&sv=2) for the record that you would like to edit and click the **Edit** button

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F21jmc4VThxPtgSApZ6MD%2Fimage.png?alt=media&amp;token=319b76ad-87db-4db6-90e1-da7287c6bc3a" alt=""><figcaption></figcaption></figure>

Make the necessary changes and click on **Save**

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FcFMqMhFvq8MsZ5rceWKE%2Fimage.png?alt=media&amp;token=2f7309fd-9cf3-439e-ab97-69ee5297dedd" alt=""><figcaption></figcaption></figure>

### Delete Lead <a href="#delete-lead" id="delete-lead"></a>

Leads once added can be deleted if no longer necessary

To delete Lead

Click on the Action (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FM76IeoHnxRQwXqWbnUPi%252F13.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=83d04219\&sv=2) for the record that you would like to delete and click the **Delete** button

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FADB0Vg83mKlldHXeSlNx%2Fimage.png?alt=media&amp;token=95e4cd25-1f2b-4c7d-a65c-9189e85c07b7" alt=""><figcaption></figcaption></figure>

Give your confirmation in the popup and the record will be deleted

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FgMe92GXPPoka9dyCkPmd%2Fimage.png?alt=media&amp;token=b5f62b03-fd4c-4ba7-8916-4be1ebbf7b84" alt=""><figcaption></figcaption></figure>

### View Lead Details <a href="#view-lead-details" id="view-lead-details"></a>

You can choose to view the lead that you have created.

To view lead

Click on the lead title for the record that you would like to view

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F5B6BOW1XgEGYX9mZjjdC%2Fimage.png?alt=media&amp;token=9e877d46-36db-456b-85bd-723bf9d6edda" alt=""><figcaption></figcaption></figure>

You can see all the details of the leads

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F53qUlOlMK4EnZoCLjIDx%2Fimage.png?alt=media&amp;token=cba3fa81-e752-4412-9431-e4d5b0ac03a1" alt=""><figcaption></figcaption></figure>

### View Lead in Different Pipelines <a href="#view-lead-in-different-pipelines" id="view-lead-in-different-pipelines"></a>

You can view the lead that you selected in different pipelines.

To view leads in different pipeline

Click on **Pipeline** dropdown

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FtyKmpoytoKFl8gKoTIT0%2Fimage.png?alt=media&amp;token=560abe5b-3c92-4501-b8c4-81320da6a585" alt=""><figcaption></figcaption></figure>

Select other pipeline

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FZzRWar8a7loUtIkwpkvG%2Fimage.png?alt=media&amp;token=ce465b2b-7eb7-45af-9ad4-e932f381ac46" alt=""><figcaption></figcaption></figure>

You can view different pipeline leads

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FaOhGtJVjylvE1oexmjBy%2Fimage.png?alt=media&amp;token=fa497f37-9609-48b5-9ac0-cebafaefb942" alt=""><figcaption></figcaption></figure>

Last updated 10 December 2025
