> For the complete documentation index, see [llms.txt](https://docs.aiflo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiflo.app/crm/customer-activity.md).

# Customer Activity

### View Customer Details <a href="#view-customer-details" id="view-customer-details"></a>

In **Customers** Click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FwfKPmBPxgkjtrvvTQiax%252F0.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=2a62c558\&sv=1) for the customer that you would like to view and click the **View** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FXdGQkOt0tGOXKSPg7DNT%252F1.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=7efa7237\&sv=1)

You can see all the details of the **Customer**

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FCy9URYNPefDazv3KbZ9F%252F2.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=8446280a\&sv=1)

### Edit Customer <a href="#edit-customer" id="edit-customer"></a>

In **Customers** Click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FZCalREVNW8J9nZ5bcTJV%252F3.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=b69aab7c\&sv=1) for the customer which you would like to edit and click the **Edit** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252F0ZMTh6oDwImCck5HNJl0%252F4.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=d32fd5f7\&sv=1)

Add all edit details and **Save**

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FqmQehly6gw23MHDcpUHd%252F5.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=d6b9fd32\&sv=1)

### Delete Customer <a href="#delete-customer" id="delete-customer"></a>

In **Customers** Click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252Fi3oeFQix92Z1ifCVx3u5%252F6.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=8f36a32b\&sv=1) for the customer which you would like to edit and click the **Delete** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FvGVYc2fiZUPT3L16fhCc%252F7.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=c57d14ce\&sv=1)

Give your confirmation in the **popup** and the record will be deleted

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252Fg3MZdBxoOJh1OxTXmf7s%252F8.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=194d8d8e\&sv=1)

### Create a Task for the Customer <a href="#create-a-task-for-the-customer" id="create-a-task-for-the-customer"></a>

In **Customers** Click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252F9xkzLwxWrqK0VKVxW2XP%252F9.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=70ad578f\&sv=1) for the customer to whom you would like to add Task and click the **Task** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FhDzlpjDxUk3bpRPKIMTU%252F10.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=d0929bc\&sv=1)

Enter the details on the Task page and **save** the form

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FL1UKltICKG5INbcbF907%252F11.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=8f73c750\&sv=1)

### Create a Call Log for the Customer <a href="#create-a-call-log-for-the-customer" id="create-a-call-log-for-the-customer"></a>

Hover the mouse on Customer and click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252Fa6O8kHZEtNyfk7WgTA79%252F12.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=1db4f641\&sv=1) for the customer to which you would like to add a call log and click the **call log** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252F1dtK9g8ba2qpMGFTzDo7%252F13.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=2e3824aa\&sv=1)

Enter the details in the call log page and **save** the form

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FKUNUyd2x5U5WLgKYjHCb%252F14.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=77a41f8d\&sv=1)

### Create a Meeting for the Customer <a href="#create-a-meeting-for-the-customer" id="create-a-meeting-for-the-customer"></a>

Hover the mouse on the customer and click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FLHYFr6L8d4GEL4TYLDMI%252F15.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=c65055bc\&sv=1) for the customer for which you would like to add a meeting, and click the **Meeting** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FNXueY4wXIxxHTI2blNht%252F16.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=5e79c7ff\&sv=1)

Enter the details on the meeting page and **save** the form

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FLbeNSjaabFHBSuQHYrLO%252F17.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=1a0b851f\&sv=1)

### Create Follow Up for the Customer <a href="#create-follow-up-for-the-customer" id="create-follow-up-for-the-customer"></a>

Hover the mouse on the customer and click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252F7tOrxXQ4DOvtYTrGXCg9%252F18.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=87ad2f08\&sv=1) for the customer to which you would like to add follow-up and click the **Follow-Up** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FnnQkn8USwdyEu13EmGRk%252F19.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=f0723908\&sv=1)

Enter the details on the follow-up page and **save** the form

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FLMT3R50arXoAQ3YjOkn7%252F20.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=c711e33a\&sv=1)

Last Updated 11 December 2025
