> For the complete documentation index, see [llms.txt](https://docs.aiflo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiflo.app/helpdesk/update-ticket.md).

# Update Ticket

User can update ticket form and workflow from services by clicking on setting

Go to **Services** and click on **Setting** which is on ticket .

After click on **Setting** you can update ticket form .

Click on **Edit Form** to update form.

Make necessary changes and click **Save .**

To update Workflow go to **Workflow Setting.**

Make necessary changes and go to **Finish** tab and finish it.

User can delete Workflow by clicking on **Delete** button .

If user want to give permission to Initiator or any approver for fields (Hide, Editable or Read only), click on Permission tab and configure permission.

[PreviousManage Ticket.](broken://pages/gxnrhfECaWCr7iL1LUUk)[NextUsers](broken://pages/0VfjdyHoS5EXQEm0ODEB)

Last updated 3 months ago