> For the complete documentation index, see [llms.txt](https://docs.aiflo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.aiflo.app/crm/marketing/configure-sms-campaign.md).

# Configure SMS Campaign

Configuring an SMS (Short Message Service) campaign involves setting up and organizing all the necessary components to execute a targeted and effective SMS marketing campaign.

### Create SMS <a href="#create-sms" id="create-sms"></a>

Go to **Marketing** and click on **SMS**

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FBPfWrOFEwXdF2S9kpQzM%2Fimage.png?alt=media&amp;token=1837e404-d876-449a-9d00-a5bf35e19c55" alt=""><figcaption></figcaption></figure>

Click on **+ New SMS** Button

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FDg2YeF0GEG0gr5rW7dhP%2Fimage.png?alt=media&amp;token=348ef0ba-b2eb-4365-aec6-964ac81febdd" alt=""><figcaption></figcaption></figure>

User can configure two types of SMS i.e. **Instant** and **scheduled**

To **Instant** type of SMS

Click on type dropdown and select **Instant** type

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252Fy3HsnjO6yY23Uu0bRB21%252F2.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=11781b5e\&sv=1)

For **Schedule** SMS: You need to add schedule date and time

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FJf4DwHdw3osBK36ksUeD%252F3.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=c187e3d0\&sv=1)

Click on **Source Entity** field and select the source entity, those who you want to send the SMS

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FNtDCoIloVt2Y2Gc5sV33%252F4.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=801e30b\&sv=1)

Click on **next** button then jump to next tab i.e. Configure target and SMS

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FOnLE0OfCNwvinicmrWzY%252F5.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=e8edb6fa\&sv=1)

Configure Target and SMS

Click on **Configure Condition**

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252F3lCFABmucqjZ4HtVFe53%252F6.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=fb382032\&sv=1)

Select city of employee whose you want to send SMS

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FH9BZjow9KZtxEnlUeRsF%252F7.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=65a7ecc2\&sv=1)

Click on **Ok** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FqIaGs6qQuHXMpcWrgTxT%252F8.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=9e6cb448\&sv=1)

Click on configure button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FwbM9hw6ug9qCZQ00fJ4W%252F9.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=51e296fc\&sv=1)

Enter the all details You want to send and click on **OK** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FiZtgF9omBp3iEhahflrz%252F10.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=58572d08\&sv=1)

Click on **Update** button

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FWilxmGUOhM1Mg1VWUqtz%252F11.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=4bb7fc80\&sv=1)

You can view SMS preview in **Preview and Send** tab

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FWrPrzBdLiAGmBTGvTZm4%252F12.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=b0af29c0\&sv=1)

When click on send button SMS will be **Sent**

![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252FVvC3BPR5NIS1vtswDekm%252F13.png%3Falt%3Dmedia\&width=768\&dpr=4\&quality=100\&sign=4f77e41f\&sv=1)

Before sending a SMS, the SMS is on a draft mode, You can see when select **Draft** option

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2Ff0w6nzxucn8oxcekifrm%2Fimage.png?alt=media&amp;token=2fc97a37-6d1a-4514-8975-c563c774444a" alt=""><figcaption></figcaption></figure>

After sending **Instant** SMS, The SMS is on executed mode, You can see when select **Executed** option

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2F30HKoHJsr61Iu4ssI7DM%2Fimage.png?alt=media&amp;token=8a39cb0c-d95b-48e9-a45b-837fbffd38c1" alt=""><figcaption></figcaption></figure>

After sending **scheduled** SMS, The SMS is on scheduled mode, you can see when select **Scheduled** option

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FyZRLD5vWhe8kOKodgbLJ%2Fimage.png?alt=media&amp;token=999634ee-8159-4261-9e85-7168bed97647" alt=""><figcaption></figcaption></figure>

If you want to **Archive** SMS, then click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252F2aFyWoHUK7U7KdMsHZ0U%252F17.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=26a3c919\&sv=1) and select archive option

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FalI20tcWjmOV0X3jtIWX%2Fimage.png?alt=media&amp;token=982c3287-071b-4bea-adc0-2b5b5b21332c" alt=""><figcaption></figcaption></figure>

After archived a SMS, you can see when select **Archived** option

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FEjC4AgrOahLFt45jdWqS%2Fimage.png?alt=media&amp;token=561a4174-038d-4c89-b156-edea705a4bad" alt=""><figcaption></figcaption></figure>

Click on the Action menu (3 vertical dots) ![](https://help.quickappflow.com/~gitbook/image?url=https%3A%2F%2F531923687-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FnhvnNmu6p9CSODwQTjgf%252Fuploads%252Fd8fl9Imq7Pzj1vyZpkaR%252F20.png%3Falt%3Dmedia\&width=300\&dpr=4\&quality=100\&sign=1f8686e1\&sv=1) for the email which you would like to delete and click the **Delete** button

<figure><img src="https://160083056-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmK2RCoJJtarg5gUVoIgX%2Fuploads%2FIoPJV2FgVwLWmmEvsPfF%2Fimage.png?alt=media&amp;token=677656e2-e52b-4dc5-bcc8-1467c7775631" alt=""><figcaption></figcaption></figure>
